Privacy policy
Summary: Scoolab is an app that helps parents organize their children's school life. Using it requires an account. We keep only the data needed to provide the service, we do not track users, we do not show ads and we do not sell personal data. You can delete your account and all its data at any time from within the app.
1. Who is responsible
The data controller is Scoolab, available at coollab.cl. For any question about personal data, write to go@www.nemeriuslab.com.
2. Accounts
To use the app (web and iOS) a parent creates an account with their name, email address and a password. The password is stored hashed with a secure key-derivation function; we never store it in readable form. The parent can generate an access code so their child can sign in to their own student profile.
3. What data we process and why
- Account data: the parent's email address and name. Used to identify you, sign you in and send service notices.
- Children's data: name, grade level, school, grades, attendance, calendar, tasks and materials entered by the parent or the school. Used only to show them in the app and help organize study.
- Approximate location: if you allow it, the app uses the device location or the school's address to show the day's weather. Coordinates are rounded (about 1 km precision), sent to the Open-Meteo weather service and not saved to your profile.
- Voice dictation: the microphone button uses the iOS system speech recognition (Apple). Scoolab does not record or store audio; it only receives the resulting text, which is treated like any typed message.
- Assistant messages: questions you type or dictate to the assistant are sent to artificial intelligence providers to generate the answer, together with the context needed to answer (for example, the selected child's name and grade level). Those providers process the content only to generate the answer. We keep the conversation history in your account so you can see it; it is deleted together with the account.
- Technical data: security and error logs (date, requested resource and a hashed version of the IP address in sessions), to keep the service running and protected.
4. What we do not do
- We do not track users across apps or websites, and we do not use advertising identifiers.
- We do not show ads or use third-party analytics.
- We do not sell or rent personal data.
- We do not use student data for advertising or to train artificial intelligence models.
5. Who we share data with
We share data only with providers of the infrastructure needed for the service, with access limited to that purpose: server hosting, database, artificial intelligence providers (only the content of assistant messages), Open-Meteo (only approximate coordinates) and Apple (system speech recognition, according to your device settings). Also when required by law or by a competent authority.
6. Minors
The account is created and managed by a responsible adult. Data about minor students is entered by their parent or guardian, or by their school, and is used only for the service. If we detect a minor's data added without that authorization, we delete it.
7. How to delete your account
You can delete your account at any time in two ways:
- In the app: open the menu, tap Eliminar mi cuenta (Delete my account), enter your password and confirm. Deletion is immediate and permanent: your account, your children's profiles and your family's data (grades, attendance, calendar, materials, activities and assistant conversations) are deleted.
- By email: write to go@www.nemeriuslab.com from your account's email address asking for deletion. We complete it within 15 business days and confirm by email.
If you share the family with another parent, the family's data is kept for that other person; your account is anonymized.
8. Your rights
You can request access, rectification, erasure, objection and portability of your data by writing to go@www.nemeriuslab.com. We respond within 15 business days. These rights are framed by Chilean Law 19.628 and Law 21.719 on personal data protection.
9. Security and retention
We use encrypted connections (HTTPS), hashed passwords, per-family data isolation in the database and restricted access. We keep data while your account exists; when it is deleted, data is erased as described in section 7.
10. Changes
If we change this policy, we will publish the new version on this page with its date. Substantial changes will be communicated to registered users.
11. Contact
Scoolab: go@www.nemeriuslab.com